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Warranty

Products purchased through Battery House or at our location may include warranty coverage. It is Battery House policy to honor warranty claims within the warranty period; however, claims will not be accepted on products that are defective due to owner abuse/neglect or used in applications for which the product is not intended. A warranty claim may require product analysis prior to issuance of credit/replacement.
Warranty coverage requires a proof of purchase, or original receipt, and applies to the original purchaser. Warranties are not transferable. Specific terms and conditions of warranty policies will vary by product type. Modification of these policies, if applicable, will be posted.


The following table summarizes the warranty period for many of our products. Please contact Battery House with questions on coverage for a specific product.

Battery Warranties

Battery

Brand

Warranty Term

Alkaline

All Brands

Freshness Guarantee

Camcorder

All Brands

12 Months

Cellular Phone

All Brands

6 Months

Chargers

All Brands

Manufacture Stated Warranty

Cordless Phone

All Brands

6 Months

Cordless Tool

All Brands

6 Months

Digital Camera

All Brands

12 Months

E-Reader

All Brands

6 Months

Emergency Lighting and Security

All Brands

6 Months

GPS or PND

All Brands

6 Months

Industrial Rechargeable

All Brands

30 days

iPod or MP3

All Brands

6 Months

Lithium

All Brands

Freshness Guarantee

Laptop & Computer

NM part #

90 Days

Laptop & Computer

DQ part #

12 Months

Laptop & Computer AC Adapters

All Brands

6 Months

Netbook and Mini Notebook

All Brands

6 Months

PDA

All Brands

6 Months

Scanner

All Brands

12 Months

SLA Sealed Lead Acid

All Brands

6 Months

Tablets

All Brands

6 Months

Two Way Radio

NiCd

12 Months

Two Way Radio

NiMH

12 Months

Two Way Radio

Li Ion

12 Months

UPS

All Brands

6 Months

Video Game

All Brands

6 Months

Wheelchair or Mobility

All Brands

6 Months

 

Warranty is Void if:

  1. Label and or serial number removed
  2. Bar code warranty label removed
  3. Battery has been modified, improperly charged, improperly installed, neglected, overcharged, opened, or misused in any way
  4. Label written on or defaced.
  5. Parts or components missing
  6. Failure to protect battery when sending back for warranty claim.